Live showcase · Clawz Nail Salon

Never miss a booking.
Ever.

Lead Flow catches every inbound client — phone call, text, email, or web form — and handles the entire booking conversation automatically, 24/7. No staff required. No leads left on read.

<90s
Average first response time
24/7
No after-hours voicemail
0
No-shows from forgotten appts
💅
Clawz Nail Salon
● AI Receptionist — Online
Sound familiar?
"I was literally two seconds from answering that call."
You were elbow-deep in a job, putting the kids to bed, or just stepped away for five minutes. The phone rang. You didn't make it. They didn't leave a voicemail. They booked somewhere else.
Avg. $180–$400 lost per missed booking
Every weekend, every evening
"We're closed but the leads keep coming."
Your best customers are busy people. They research and book after hours — 7pm, Saturday morning, Sunday night. If there's no one there to respond in the first five minutes, the lead decays fast. Most are gone within the hour.
80% of leads go cold after 5 minutes
The one that hurts most
"She called three times. We never called back."
It's not malicious — it's just chaos. A sticky note, a missed voicemail, a text buried in a group chat. That client didn't just not book. She told two friends. Word of mouth works both ways.
1 bad experience = 3–5 lost referrals
📵

Add-on: Missed Call Recovery

With the AI receptionist fully live, missed calls don't happen. But for businesses transitioning to the system — or as a safety net — Missed Call Recovery fires an automatic text within 60 seconds any time a call goes unanswered: "Hey, sorry we missed you — what can we help with?" Most people respond. Dead calls become booked jobs.

Add-on module
How it works

Every lead. Every channel. One pipeline.

From first contact to confirmed appointment — fully automated.

📲
Multi-Channel
Intake
Phone · SMS · Email · Web form
🤖
AI
Receptionist
Understands intent, qualifies, responds naturally
📅
Calendar
Lookup
Finds 1–3 available slots via booking API
Offer &
Confirm
Client picks a time — booked instantly
📩
Auto
Confirmation
SMS + email with appointment details
Smart
Reminders
Day-before + day-of — zero no-shows
↩️
No availability? The system automatically notifies the manager via SMS, email, or voice — with the client's details — and sends the client an ETA for a callback. Nothing slips through.
Stage breakdown

What happens at every step

Each stage is modular — deploy the full pipeline or individual pieces into your existing workflow.

📲

Multi-Channel Intake

A new client calls, texts, emails, or fills out a web form. The system picks up every channel simultaneously. No more checking voicemail at 9pm or missing a text buried in a shared inbox.

Phone / Voice SMS / MMS Email Web form Instagram DM
🤖

AI Receptionist

The AI understands what the client wants — service type, preferred tech, timing — and responds naturally on any channel. On a phone call it speaks live. On SMS or email it writes back. It knows your services, pricing, and policies.

Live voice call Natural language Knows your menu Handles FAQs
📅

Calendar Lookup

Connects to your booking system via API and checks real-time availability for the requested service and tech. Returns the next 1–3 open slots. Works with Vagaro, Fresha, Square Appointments, Booksy, Calendly, and more — any system with an API.

Real-time slots Tech matching Service duration API-first

Offer, Select & Book

The AI presents the options and waits for the client to pick one. Once selected, it books the appointment directly in your system — no human touchpoint required. It also collects name, phone, and any service notes.

Instant booking Client intake Zero friction Fallback to manager
📩

Auto Confirmation

Immediately after booking, the client gets a confirmation via their preferred channel — SMS, email, or both. It includes the date, time, tech name, service, location, and a calendar link. Branded to Clawz, not generic.

Branded SMS Email receipt Calendar invite Add-to-maps link

Smart Reminders

An automated reminder goes out the day before — and again the morning of. The client can reply to confirm, reschedule, or cancel. Cancellations immediately re-open the slot and can trigger a waitlist notification to the next client in line.

Day-before ping Day-of reminder Reschedule flow Waitlist support
Coming next

Live AI Receptionist — Voice

The next evolution: a fully conversational AI that picks up the phone, speaks naturally with the client, handles objections, answers questions about your services, and books the appointment — all in real time. No hold music. No voicemail. Just a capable, always-on receptionist who never calls in sick.

<2s Answer time
any hour
Simulated demo

What the client actually sees

Three channels. One AI. Same smooth experience on all of them.

SMS — Text Message
Hi! Do you have any gel manicures open this week?
Hey! 💅 I'm the Clawz booking assistant. I've got 3 spots open this week for a gel mani:

• Tue 2:00pm — Mia
• Wed 11:30am — Jade
• Thu 4:00pm — Mia

Which works for you?
Wednesday please!
Done! You're booked for Wednesday at 11:30am with Jade for a gel manicure. Confirmation coming right over. See you then! 💅
✓ Appointment booked in Vagaro · Confirmation sent
Email — Inbound Inquiry
From: sarah@gmail.com
Subject: Appointment?

Hi, are you taking new clients? I'm looking for a full set with nail art, sometime next week if possible. Thanks!
From: hello@clawznails.com
Subject: Re: Appointment?

Hi Sarah! Absolutely — we'd love to have you. For a full set with nail art I have these openings next week:

· Monday 1:00pm with Jade
· Tuesday 3:30pm with Mia
· Thursday 10:00am with Jade

Reply with which works and I'll get you booked right away!
✓ Auto-reply sent · Awaiting client selection
Phone — Voice Call (transcript)
📞 Incoming call · Answered in 1.2s
"Thanks for calling Clawz! I'm the booking assistant. What service are you looking for today?"
"I'd like a pedicure, maybe Saturday?"
"Perfect — let me check Saturday availability for a pedicure... I've got 10:30am and 2:00pm open this Saturday. Which works better?"
"10:30 is great."
"You're all set for Saturday at 10:30am! Can I get your name and number for the confirmation?"
✓ Booked · Confirmation SMS sent to caller's number
Works with what you already use

Plug into your stack

Any booking platform with an API works. If yours isn't listed, we build the connector.

Booking Systems
Vagaro
Fresha
Booksy
Square Appointments
Calendly
Acuity Scheduling
Mindbody
Custom API
Communications
Twilio SMS
Twilio Voice
Gmail / Google Workspace
Outlook / Microsoft 365
SendGrid
Bland.ai (Voice AI)
Ready to build?

Get Lead Flow for your business.

We scope it on a free audit call. Most shops are live in under 3 weeks.

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